We have a 30-day return policy for all our chairs, requiring them to be in their original condition and packaging. Please visit our return policypage for more details.
We strive for 100% customer satisfaction. All new Chairorama products come with a 1-year manufacturer's warranty, and renewed products have a 12-year service warranty (unless stated otherwise), along with a 3-year mechanical warranty. Please review our warranty page for more info.